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TIP #3 - 4 Tips for Training Your Staff

Your employees are a direct line of contact to your customers.

Why not encourage them to reinforce the value of having an R Card?

Here are some ways you can do this:

1 - Make an announcement

Ensure all employees are aware of the program, its details, and your latest

offer. Chat with them directly so you can ensure they understand the

program fully and are able to explain things clearly to customers.


2 - Use Visual Cues

Keep signage by the cash register as a helpful reminder to both employees and customers about the program.

3 - Make it a habit

Have employees get in the habit of recording the number of R Cards handed out in store and how many offers were redeemed that day.


4 - Make it fun!

Having an incentive, like a contest, for employees.

It’s a great way to motivate them to promote the program and your offer.


Thanks for participating in the Riverview Rewards program! We hope you're enjoying these helpful tips and tools to make your program a success.

If you have any questions, please don’t hesitate to reach out!

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